The Impact on Industry of Interaction with Engineering Research Centers: Study Design and Methodology
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The Impact on Industry of Interaction with Engineering Research Centers
II. STUDY DESIGN AND METHODOLOGY
Study Design
Preparation of the study design recognized that identifying the full
range of potential or existing university-industry interactions would not
be an easy task. By 1993, ERC program staff had identified ten mechanisms
of industrial interaction in the ERCs:[4]
Joint strategic planning of the ERC's research agenda;
Engineers on loan from industry working at the ERC;
Joint projects including experimental testbeds;
Technical advisory groups;
Patents, especially licenses of patents and software;
Placement of ERC graduates in industry;
Startup companies based on ERC advances;
Consortia formed with industry and the ERC to work on specialized problems;
Students: work with engineers from industry on joint projects, mentors,
thesis committee members from industry, summer jobs, visits to companies,
and seminar speakers from industry;
Industrial support: cash for membership fees and research contracts, equipment
donations, personnel exchange.
This was not necessarily an exhaustive list, and it was recognized that
each type of interaction may lead to multiple results. Consequently, one
of the first requirements of the study was to provide a design mechanism
for developing as comprehensive a catalogue of interactions and their possible
results for industry as possible.
Recent conceptual, empirical, and historical studies on the industrial
transferability of academic research results and the contributions of universities
to economic growth provided a fruitful starting point. For example, one
study of interaction between industry and the national laboratories identified
a range of at least ten ways, most similar to those listed above, in which
this could occur, and noted that each could have a variety of impacts that
ripple through the firm.[5]
The variety of potential impacts highlighted the difficulties in fulfilling
the second objective of the study: to "determine which types of interaction
are most useful to industry." This meant seeking information concerning
the value of useful interactions to industry. While some of these, such
as the contribution to corporate earnings of a profitable new product that
results from the licensing of an ERC patent, can be given a monetary value,
it is far more difficult to establish the value of the reciprocal flow
of influences resulting in industry interaction with the training of an
ERC student, the impact of the perspective brought by hiring such a student,
or the access to the desired cross-disciplinary approaches and new configurations
of knowledge that results from university-industry interaction in the ERC
context. Moreover, where interaction occurs, there are likely to be a multitude
of impacts that flow through an industrial firm. A variety of proxy and
intermediate measures would be needed to fill out the conceptual model
that would serve as the basis of the overall project. Finally, the process
of university-industry interaction is a dynamic one, and the study needed
to consider this dynamic rather than being limited to a retrospective consideration
of the results of a program that remains relatively young and could be
expected to continue to evolve.
Methodology
In order to deal with these challenges in the initial research design,
we first conducted a series of case studies within a small number of firms
to provide details on intra-firm activities related to ERC participation.
Drawing upon the case studies, a focus group consisting of representatives
from companies that participate in ERCs was held, and two senior members
of the SRI study team prepared a paper describing a preliminary model of
university-industry collaboration. This "process model" helped to guide
the major research effort of the study, both in the design of a survey
instrument and in selection of the targeted respondents in all 707 industrial
partnerships with ERCs in the 1993-94 ERC reporting year.
The results of the five case studies, each involving one ERC and a member
company, and of the focus group, which included seven member companies,
produced insights and results that raised serious questions about the original
research design.[6] In particular,
these results required that "typical" approaches to survey design (e.g.,
how respondents are identified; the unit of analysis) be rethought, and
that prevailing ideas about how firms value their participation in ERCs
(and other investments in external R&D, for that matter) are incomplete
and simplistic.
Results of the case studies and focus group had implications for any
effort to measure impacts or benefits from industry participation in collaborative
R&D relationships with universities (or with other R&D suppliers,
for that matter). First, the business unit, not the firm or even the division,
is the active response category. Thus, the survey instrument must be directed
to the unit that is the primary direct beneficiary of the company's
participation in an ERC. Second, surveys must distinguish carefully between
at least two key roles within the unit: the "champion," or individual most
extensively involved in the firm's interactions with the ERC, as distinguished
from the decision-maker who approves the budget for ERC membership. Data
must be obtained from both. Third, the survey must establish the nature
of each respondent's involvement with the ERC. Our preliminary research
showed that involvement has a large number of possible dimensions, and
valid analysis of any impact or benefit data must control for the nature
of each respondent's interaction. Finally, it is important to separate
"results" or "outcomes" from "benefits," because different respondents
within the same unit may agree on results or impacts but impute quite different
levels of benefit to them. These factors were taken into account in the
survey design, and the resulting eleven-page instrument, shown in Appendix
A, sent to the Office of Management and Budget for approval.
At the beginning of the study, each ERC was requested to furnish the
name and address of one contact for each company that they had listed in
the latest complete NSF ERC database (1994) as providing "support", whether
through membership fees, contracts, unrestricted grants, or in-kind donations.
To increase the possibility that the primary survey recipient would be
the ERC "champion" in the firm, ERCs were requested to identify specific
individuals for each company in the following order of preference:
1) A member of the ERC's Advisory Committee;
2) If the company did not have a member on the Advisory Committee,
then a member of one of the ERC's Technical Committees;
3) If the company had neither a member on the ERC's Advisory
Committee
nor any of its Technical Committees, then the primary point
of contact
for the ERC with that firm.
As shown in Table 2, many of the ERCs, after in some cases as much as a
year of prodding by both SRI and NSF, failed to provide us with contacts
for all of the industry sponsors they had listed in their submissions to
the ERC database as participating firms. Whether this is an indication
of bookkeeping difficulties, inflated submissions to the database, or simply lack of responsiveness
to the study is unknown. It was at this time that the design of the ERC database
underwent a significant change, which might also contribute to the discrepancies.
A few ERCs provided contacts for more companies
than listed in the 1994 database, presumably a reflection of firms that
had more recently become participants.
An initial mailing of the questionnaire, a postcard reminder, a second
mailing of the questionnaire, follow-on telephone reminders, and, in some
cases, a third mailing of the questionnaire resulted in 355 valid returns.
After correcting for erroneous addresses, retirements, or individuals who
claimed not to have been involved with the ERC, the resulting survey population
size was 497, for which the 355 valid returns represented a 71% rate of
response.
In order to assess differences in perspective within individual firms
on the nature and extent of the impact of ERC participation, respondents
to the primary participant questionnaire were asked to identify two additional
persons within their company to whom a somewhat shorter version of the
questionnaire could subsequently be mailed: the person who reviews or approves
the company unit's participation in the ERC (if other than the respondent
to the primary participant questionnaire) and another individual who had
interacted a considerable amount with the ERC. This resulted in a list
of 266 individuals to whom the secondary participant questionnaire was
mailed. (A copy of the secondary participant survey instrument, also approved
by OMB, is shown in Appendix B.) A 52% response rate was achieved after
an initial mailing of the questionnaire, a reminder postcard, and a second
mailing of the questionnaire. Because the response rate was relatively
unimportant for the back-up use this secondary participant questionnaire
was designed to serve, no follow-on telephone calls were made.
Table 2
Survey Response Rate, by ERC
The result is a rich data base that permits many analyses of outcomes
and benefits of ERC/industry interaction by various aspects of the nature
of the respondents' interaction with an ERC, the role of each respondent
in the company's relationship with the ERC, the length of company involvement
with an ERC, and numerous other factors, not all of which could be explored
in detail in this report. The principal results of the survey are discussed
in the remainder of this report.
Results of the survey brought to the fore certain questions and themes
for which more detailed information was desired. Accordingly, telephone
interviews were conducted with about twenty survey respondents selected
because of either the depth of the benefits they reported or the richness
of their open-ended responses, to discuss these issues in greater depth.
Examples from these interviews, the protocol for which is shown in Appendix
C, are described along with those elements of the survey findings that
they principally elaborate. Seven interviews, selected to highlight a range
of issues as well as certain common themes that were explored in all twenty,
are summarized in a more narrative fashion in Chapter 9.