Myers, K. L. and Yorke-Smith, N. Proactivity in an Intentionally Helpful Personal Assistive Agent, in Proceedings of the AAAI Spring Symposium on Intentions in Intelligent Systems, AAAI Press, pp. 3437, Mar 2007.
The increased scope and complexity of tasks that people perform as part of their routine work has led to growing interest in the development of intelligent personal assistive agents that can aid a human in managing and performing tasks. One desired capability for such agents is that they be able to act proactively to anticipate user needs, opportunities and problems, and then act on their own initiative to address them. This position paper outlines some initial thoughts on desired forms of proactive behavior, and identifies technical challenges in developing systems that embody such behaviors.