Oviatt, S. L. (1991). Toward multimodal support of interpreted telephone dialogues. In The Structure of Multimodal Dialogue; Second VENACO Workshop.
Real-time interpretation of telephone dialogues presents a difficult array of long-term empirical and computational research problems. Certainly, we are a long way from fully understanding the unique discourse and performance characteristics that will require accommodation during such dialogues, much less are we prepared to automatically process and interpret them for foreign speakers actively engaged in real tasks.