Spaulding, A., Jameson, A., Grudin, J., Yorke-Smith, N., & Zaientz, J. (2008). Usable artificial intelligence. In CHI’08 Extended Abstracts on Human Factors in Computing Systems (pp. 3937-3940).
The AI and HCI communities have often been characterized as having opposing views of how humans and computers should interact” observes Winograd in “Shifting Viewpoints”. Reconciling these views requires a thoughtful balancing of assistance and control, of mental and system representations, and of abstract process and contextualized workflow. This workshop examines the gap between HCI and artificial intelligence, with the goal of improving usability of AI systems.