Working a call: multiparty management and interactional infrastructure in calls for help

Citation

Whalen, J.; Zimmerman, D. H. Working a call: multiparty management and interactional infrastructure in calls for help. In Calling for Help, edited by Carolyn D. Baker, Michael Emmison, Alan Firth. Philadelphia: John Benjamins; 2005.

Read more from SRI

  • surgeons around a surgical robot

    The SRI research behind today’s surgical robotics

    Intuitive’s da Vinci 5 system represents a major leap in robotic-assisted medicine. It all started at SRI, which continues to advance teleoperation technologies.

  • a collage of digital graphs

    A banner year for quantum

    SRI-managed QED-C’s annual report on quantum trends captures an industry accelerating rapidly from technical promise toward major global impact.

  • ICE Cube containing SRI’s aerogel experiment, photographed prior to launch. Source: Aerospace Applications North America

    An SRI carbon capture experiment launches into space

    By synthesizing carbon-absorbing aerogels in microgravity, SRI research will give us a rare glimpse into how these materials could be radically improved.